Reference

What You Agree To When You Use nobar22

These terms set out the rules that apply to your account, your transactions through DANA, OVO, or GoPay, and your access to every part of the nobar22 platform — from the lobby to the cashout screen.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal & verification conditionsAccount suspension policyJurisdiction & access limits
nobar22 What You Agree To When You Use nobar22
CONTACT & HELP

Reach Us About These Terms

If a clause in these terms is unclear, or if you need to raise a dispute about your account or a transaction made via DANA, OVO, or GoPay, our support team is available around the clock. Players in Bekasi and across Indonesia can reach us through any of the channels below — we aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget from any page on nobar22. Available around the clock for account and terms questions.
Email Support Send your terms or dispute query to our support address. Include your account ID and the relevant transaction reference for faster handling.
Account Help Centre Log in to your account and navigate to the Help section for self-service answers on common terms, payment rules, and account conditions.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data — including your registered e-wallet details for DANA, OVO, and GoPay — is stored with encryption in transit and at rest. We retain transaction records for as long as required by applicable regulations in your region, and no longer. You can request a summary of the data we hold on your account by contacting support; we will respond within the timeframe required by local law where it applies.

Data Handling

We collect only the account and payment data needed to process your transactions and verify your identity. We do not sell your personal data to third parties.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your lobby settings across devices. You can manage cookie preferences in your browser settings.

Account Security

Every login triggers an OTP check to your registered number. If you notice unrecognised activity, lock your account immediately from the security settings page and contact support.

Data Requests

To request access to, correction of, or deletion of your account data, contact our support team with your account ID. We process these requests in line with applicable local regulations.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your account rights, payment conditions, and what happens if something goes wrong.

We will always notify you through your registered account channel before any change takes effect. Continuing to use your account after that notice means you accept the updated terms.

We may suspend or close your account if a breach is confirmed. Any pending withdrawals to DANA, OVO, or GoPay will be reviewed individually before a final decision is made.

Access to our services depends on local law and is available only where permitted. If a specific clause conflicts with a local regulation in your area, that local rule takes precedence for that clause only.

Contact support via live chat or email with your account ID and the transaction reference. We aim to acknowledge terms-related disputes within one business day and resolve them as quickly as possible.

We retain your data for as long as required by applicable regulations. Once that period ends, your data is deleted or anonymised. You can request a copy of your data at any time through support.

Your registered e-wallet details are encrypted in transit and at rest. We do not share your payment information with third parties outside of what is needed to process your transactions.