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Your Rights and Our Legal Commitments

nobar22 operates under a clear legal framework so you know exactly where you stand — from how your account data is handled to what governs your access in supported Indonesia regions.

Account Data ProtectionIndonesia-Eligible AccessDANA, OVO, GoPay Wallet PolicyCookie & Retention PolicyUser Rights & Contact Paths
nobar22 Your Rights and Our Legal Commitments
LEGAL CONTACT

Reach Us on Legal and Policy Matters

If you have a question about your rights, want to request a data correction, or need to flag a policy concern, our support team handles legal queries through the channels below. We aim to respond to formal legal requests within a reasonable timeframe — complex data requests may take longer than general account queries.

Live Chat Open the chat widget from any page on nobar22. For legal queries, select 'Account & Policy' from the topic menu so your message reaches the right team.
Email Support Send formal data requests or policy disputes to our support email. Include your registered account ID and the specific policy section you are referencing.
Account Help Centre The Help Centre inside your account dashboard covers common legal questions — data access, retention periods, and how to request account closure.
DATA & SECURITY

How We Protect Your Account and Data

Security and data handling are not afterthoughts here. Every account on nobar22 is protected by SSL encryption in transit, and your stored payment details — including linked DANA, OVO, or GoPay wallet identifiers — are never exposed in plain text. We keep your data only as long as necessary for legal and operational purposes, after which it is deleted from active systems.

Cookie Policy We use session and preference cookies to keep your account state across pages. You can manage cookie preferences from your browser settings at any time.
Account Security Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab in your dashboard.
Data Retention Transaction records — including DANA, OVO, and GoPay payment logs — are retained for the period required by applicable law, then purged from active storage.
Request a Data Change To correct, export, or delete your personal data, submit a request via Live Chat or email with your account ID. We process verified requests as quickly as operationally possible.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our legal terms work in practice — from data rights to account closure and jurisdiction.

Access depends on local law and is available only where local law permits. You are responsible for confirming your own eligibility before opening or using an account.

Contact us via Live Chat or email with your registered account ID and select the data export option. We will verify your identity before releasing any account data.

Yes. Submit a deletion request through Live Chat or email. We will close your account and remove personal data from active systems, subject to any legally required retention periods.

Payment records are retained for the period required under applicable law. After that period, they are purged from active storage and no longer accessible.

We notify you through your account notification channel. Continuing to use the platform after the update takes effect means you accept the revised terms.

Send a formal dispute to our support email with your account ID and the specific policy section in question. Our team will review and respond within a reasonable timeframe.